Return Policy

At Pokezon.co, we strive to ensure your satisfaction with every purchase. In the event that you receive a damaged product, we gladly accept returns under the following conditions:

1. Damaged Products:
   We understand that unforeseen circumstances may lead to the receipt of damaged items. In such cases, we accept returns for damaged products. However, it is imperative that the damaged product is returned in the same condition as it was received. The damaged product must be returned within 14 days from the date of delivery. The original packaging and any accompanying documentation or accessories must be included in the return. Please note that any signs of use or tampering may void the return eligibility for damaged products.

By proceeding with a return for damaged items, you acknowledge and understand that you are responsible for adhering to these conditions and ensuring compliance with applicable laws.

If you have any questions or concerns, feel free to contact our customer support team.